What to Do
When water is entering your home, it’s important to act fast to limit the damage and protect your property. These are the immediate steps to take if you have a water leak or experience flooding:
1. Stop the Water. Shut off the water source until repairs can be made to fix the leak. You may need to shut off the main water supply to your property if there is not a local shut-off valve. In the event of flooding, wait until the water levels have receded.
2. Protect Your Furniture. Move any furniture that is in the affected area to a dry place. Water can be absorbed by wood, fabric and other materials that furniture is made out of, resulting in permanent damage. If you aren’t able to move the furniture, elevate it if possible, or protect the legs using plastic containers.
3. Call an IICRC-certified firm to perform water cleanup and restoration. Companies that are certified by the IICRC generally have more training experience and are more familiar with the standards for taking care of water damage. You can go to www.iicrc.org to view certified firms in your area. By the way, Courtesy Care is an IICRC-certified company.
4. Fix the Leak. Call a professional plumber, HVAC company or the proper professional to fix the water leak. We will also help find the leak when our technician arrives. If you do not know who to use, let us know and we can recommend a professional we know and trust.