Customer Reviews

Courtesy Care Cleaning & Restoration

4.8

Based on 97 reviews

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Tim Howell

14:23 26 Sep 23

We discovered a water leak after 6pm on a Sunday night and by 7pm Courtesy Care arrived. They promptly evaluated the situation and began removing water. They worked until after 10pm, removing baseboards, drying the interior wall and carpets. They came back Monday and again Tuesday, satisfied the area was dry and ready to be put back together. From the first call, to the last handshake, Courtesy Care staff was courteous and professional. I would highly recommend them.

Amy Smith

23:27 16 Aug 23

Jordan Fraser

15:15 24 Jul 23

Ask about price before having an inspection. Checking the inside for visible signs of mold is free. But to check the crawl space, it’s $250. Seems a bit steep to just go in and take a look. Air testing is $485.

Byron Whitaker

13:41 12 Jul 23

Very friendly and on time. They did a nice job

John Sawyer

17:00 26 Jun 23

Excellent work. Would recommend to anyone needing their A/C ducts cleaned.

Jade Dolan

16:35 20 Jun 23

Everyone with Courtesy care was very friendly and easy to work with. We felt like a priority and they took care of our issues quickly. We 100% would recommend Courtesy Care and would definitely use them again!

James Wathen

15:19 18 May 23

A little pricey but you get what you pay for. Excellent service and very professional. Dan and Robert were clean and polite and I will be using them again if the need arises. Thank you.

Christopher Gehringer

14:52 09 May 23

They safely did in half a day what would have taken me weeks and involve me putting my health at risk. Very satisfied with their service and the with the price. Highly recommended!

Deena Schwerdtfeger

15:11 04 May 23

They did a great job! Very courteous and professional and did a thorough job. I plan to use them in the future for our maintenance and emergency needs.

Jared Thrasher

14:37 02 Feb 23

I had a wonderful experience with Courtesy Care Restoration during a water emergency on the day before Christmas Eve. Their team was professional, efficient, and went above and beyond to make sure my home was restored to its original condition. The owner was responsive and eager to help, even on the holiday. They coordinated with my insurance adjuster and plumber to get the job done quickly and effectively. The communication was great and everyone I spoke with was a pleasure to work with. I highly recommend this company for any restoration needs. I hope I never need their services again, but I will definitely keep them in mind.

Olivia Wallace

00:33 27 Sep 20

I called at 6:30 in the morning when we noticed a pipe burst in our wall. Rachel answered and had a crew our to our house within the hour! It took awhile to get the house dry from the SEVERAL inches of water, but they checked in with us regularly, helped us a lot with insurance and made sure our house was completely ready for us to come back. Definitely recommend!

Mary Ormsby

03:50 27 Aug 20

WOW! Courtesy Care was simply heaven sent! Integrity beyond expectation! To say they were prompt, thorough, professional, knowlegable, tidy, and responsive would simply be understatements! Having had several bad, & one horrific experience with contractorsto eliminate multiple areas of water intrusion, & resultant mold in our home, & crawlspace, I prayed for a different experience; a company who would do what they said they would, and do it with professionalism. Was so very thankful to find this in Courtesy Care!Jason listened with focus, & caring as I explained all that our second mold inspector had recommended to mitigate these problems. Jason offered suggestions from his own experience as well, but always deferred to my preferences. Due to health issues with some of our family, I explained the strictness with which the protocol needed to be performed, as well as for the use of gentler products. And with strictness & 'cleaner' products they did, all as if it was their absolute pleasure! Every member of the crew was polite, always patient to answer questions, & locked up tightly every evening. Fairness was apparent in all of the charges, and each crew member performed little extras that made the sting of paying for this not-so-fun expense less painful. To go on might make you suspicious that I've received some kickbacks, but have to say that the pleasant and helpful office staff kept me in the loop, and were divine to work with as well! Courtesy Care is a model of PERFECT Customer Service! Most importantly, the results of their work made our home healthy for all!

Bubbette Blues

21:44 20 Aug 20

Great communications and great service. They cleaned some very expensive Oriental rugs and their work is exceptional. Great price for the service. Highly recommended.

Tonya Allen

12:36 24 Jul 20

Courtesy Care Cleaning did an excellent job of cleaning our carpet. The service men were kind, courteous and very helpful.

Ken Young

22:44 30 Jun 20

Kevin worked hard and really got our carpet clean. He was professional and courteous! I couldn't have asked for more.

See All Reviews

"We are preparing our house for sale, and the first leg of cleaning was completed by Courtsey Care Tech Chris today. He came in to clean our air ducts for our central heat and air system. I was very comfortable having him in my home. He was extremely informative with every step of the process. (I'm one of those people that likes to know how things work. Chris had no problem explaining every detail.) After he was finished and turned our AC back on it seemed almost chilly in under 10 mins. During the (almost 4 hour) process the house was open to the 87° temp from outside. So, starting with a warm house to chilly in under 10 mins........ Very Impressive. A noticeable difference almost immediately. I look forward to having Courtsey Care come out and clean our carpets this coming Friday! Courtesy Care is not just for restorations... They can help maintain your home as well."

Gwen Wright

"They have been a Godsend for me!! Knowledgeable, quick, and very efficient, had a water leak damaging my entire house floors and they have this down to a fine science. They are also very caring and reassuring. They certainly deserve 5 stars. I highly recommend them!!"

Jeanne Smith

"My husband and I were both VERY pleased with the professionalism of this local business in all steps of the process. As small business owners ourselves, we realize how important treating customers is. We highly recommend them and will be using them in the future."

Blayr Gourley

"I used Courtesy Care Cleaning for a carpet cleaning service and had an exceptional experience. Everyone I came into contact with either on the phone or in-person were extremely professional and accommodating. They did a wonderful job and I was highly satisfied. Would definitely recommend and will be using them in the future."

Ashley Scott

"WOW! Courtesy Care was simply heaven sent! Integrity beyond expectation! To say they were prompt, thorough, professional, knowledgeable, tidy, and responsive would simply be understatements! Having had several bad, & one horrific experience with contractors to eliminate multiple areas of water intrusion, & resultant mold in our home, & crawlspace, I prayed for a different experience; a company who would do what they said they would, and do it with professionalism. Was so very thankful to find this in Courtesy Care! Jason listened with focus, & caring as I explained all that our second mold inspector had recommended to mitigate these problems. Jason offered suggestions from his own experience as well, but always deferred to my preferences. Due to health issues with some of our family, I explained the strictness with which the protocol needed to be performed, as well as for the use of gentler products. And with strictness & 'cleaner' products they did, all as if it was their absolute pleasure! Every member of the crew was polite, always patient to answer questions, & locked up tightly every evening. Fairness was apparent in all of the charges, and each crew member performed little extras that made the sting of paying for this not-so-fun expense less painful. To go on might make you suspicious that I've received some kickbacks, but have to say that the pleasant and helpful office staff kept me in the loop, and were divine to work with as well! Courtesy Care is a model of PERFECT Customer Service! Most importantly, the results of their work made our home healthy for all!"

Mary Ormsby

"I called at 6:30 in the morning when we noticed a pipe burst in our wall. Rachel answered and had a crew our to our house within the hour! It took awhile to get the house dry from the SEVERAL inches of water, but they checked in with us regularly, helped us a lot with insurance and made sure our house was completely ready for us to come back. Definitely recommend!"

Olivia Wallace

"Great communications and great service. They cleaned some very expensive Oriental rugs and their work is exceptional. Great price for the service. Highly recommended."

Bubbette Blues

"Your employees were professional and answered all my questions. Chris and Jace are a 5***** cleaning team!"--Bartlesville, OK

Bartlesville, OK, Staff

"The office staff were very helpful, and the technicians were polite and professional"--Bartlesville, OK

Bartlesville, OK, Staff

"Just a note to say thank you for all you did to fix my crawlspace situation...from day one you folks were all over it and I felt I was in good hands. Thanks for all you did!"--Bartlesville, Ok

Bartlesville, OK, Crawlspace

"Your guys did a great job. I was really impressed with your technicians and the cleaning" Air duct cleaning- Rogers, Ar

Rogers, AR, Air Duct Cleaning

"They worked really hard on my carpets and I thought they would have to replace them. They looked new by the end"- Tulsa

Tulsa, Carpet Cleaning

" I would like to thank Courtesy Care for the job they did on cleaning my ducts. The two men that did the job were so good at what they do, and so friendly. The lady in the office was so nice to talk to. So to all of you at Courtesy Care...a big thank you!"- Mrs. Needham

Mrs. Needham, Duct Cleaning

"You were responsive and professional when we had water damage. Each team member is professional and cared for all our needs"

Judy Stone, Water Damage Restoration

"I really liked the kindness and service of all the staff. Their professionalism and knowledge made me feel comfortable and I knew Courtesy Care would do an excellent job and that’s what I received. Thank you for all your help!"

Sandra Akins, Fire Damage Restoration

"Your company was recommended to me by Gliedt Enterprises- Appliance Service in Rogers, AR. Your technicians treated me in a professional manner and they were informative and concerned about areas I pointed out. They were fast and friendly."

Jed Hanson, Carpet Cleaning

"I called around to find the best deal for my money and the way I was treated on the phone is the reason I choose your company. The person that answered the phone was so helpful, friendly and courteous it made my mind up before I called anyone else. Just what your name says, you were so very courteous and very helpful. I felt like you really did care."

Janice Cramer, Carpet Cleaning

"Great reputation. I liked the great job your technician did on my carpet – it looked better than it did when it was new!"

Dianna Davis, Carpet Cleaning

"Your representative was so polite and friendly. That was so important to me. He was so kind, thoughtful and very helpful."

May Barber, Carpet Cleaning

"The employees were very courteous and professional. They were helpful to come when I needed them on short notice. My carpets look and feel wonderful. I am very satisfied with the job that they did. I am telling all my friends who cleaned my carpets and of my satisfaction."

Sandra Cravens, Carpet Cleaning

"Great care over the years. The best cleaning. Reliable."

Sandy Brown, Carpet Cleaning

"The man was neat and clean dressed. Not worried to have him in my home. Did a good job, polite and clean man. I will call you again and again!"

Margaret Lott, Carpet Cleaning

"Thank you for your company! There is a definite need for you in the community. I have never been treated so well by so many people in my entire professional career. Thank you a million times over!"

Pam Goodrich, Carpet Cleaning

"Thank you for a job well done. Both of your men were friendly and efficient."

Doris Kastner, Carpet Cleaning

"Totally professional – seem to know exactly what you are doing and experienced to handle tough stains."

Helen Bumpus, M.D., Pet Stain Removal

“I choose Courtesy Care because I have used your company before. Your knowledge of carpet treatments when it comes to carpet and odors is what I really like about your company. Not to mention your technicians kindness and professionalism.”

Joann Stewart, Carpet Cleaning

“Great communications and great service. They cleaned some very expensive Oriental rugs and their work is exceptional. Great price for the service. Highly recommended.”

Bubbette Blues

“I called at 6:30 in the morning when we noticed a pipe burst in our wall. Rachel answered and had a crew our to our house within the hour! It took awhile to get the house dry from the SEVERAL inches of water, but they checked in with us regularly, helped us a lot with insurance and made sure our house was completely ready for us to come back. Definitely recommend!”

Olivia Wallace

“WOW! Courtesy Care was simply heaven sent! Integrity beyond expectation! To say they were prompt, thorough, professional, knowledgeable, tidy, and responsive would simply be understatements! Having had several bad, & one horrific experience with contractors to eliminate multiple areas of water intrusion, & resultant mold in our home, & crawlspace, I prayed for a different experience; a company who would do what they said they would, and do it with professionalism. Was so very thankful to find this in Courtesy Care! Jason listened with focus, & caring as I explained all that our second mold inspector had recommended to mitigate these problems.

Jason offered suggestions from his own experience as well, but always deferred to my preferences. Due to health issues with some of our family, I explained the strictness with which the protocol needed to be performed, as well as for the use of gentler products. And with strictness & ‘cleaner’ products they did, all as if it was their absolute pleasure! Every member of the crew was polite, always patient to answer questions, & locked up tightly every evening. Fairness was apparent in all of the charges, and each crew member performed little extras that made the sting of paying for this not-so-fun expense less painful. To go on might make you suspicious that I’ve received some kickbacks, but have to say that the pleasant and helpful office staff kept me in the loop, and were divine to work with as well! Courtesy Care is a model of PERFECT Customer Service! Most importantly, the results of their work made our home healthy for all!”

Mary Ormsby

“I used Courtesy Care Cleaning for a carpet cleaning service and had an exceptional experience. Everyone I came into contact with either on the phone or in-person were extremely professional and accommodating. They did a wonderful job and I was highly satisfied. Would definitely recommend and will be using them in the future.”

Ashley Scott

“My husband and I were both VERY pleased with the professionalism of this local business in all steps of the process. As small business owners ourselves, we realize how important treating customers is. We highly recommend them and will be using them in the future.”

Blayr Gourley

“They have been a Godsend for me!! Knowledgeable, quick, and very efficient, had a water leak damaging my entire house floors and they have this down to a fine science. They are also very caring and reassuring. They certainly deserve 5 stars. I highly recommend them!!”

Jeanne Smith

“We are preparing our house for sale, and the first leg of cleaning was completed by Courtsey Care Tech Chris today. He came in to clean our air ducts for our central heat and air system. I was very comfortable having him in my home. He was extremely informative with every step of the process. (I’m one of those people that likes to know how things work. Chris had no problem explaining every detail.) After he was finished and turned our AC back on it seemed almost chilly in under 10 mins. During the (almost 4 hour) process the house was open to the 87° temp from outside. So, starting with a warm house to chilly in under 10 mins…….. Very Impressive. A noticeable difference almost immediately. I look forward to having Courtsey Care come out and clean our carpets this coming Friday! Courtesy Care is not just for restorations… They can help maintain your home as well.”

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(877) 382-3900