Call Now!
(877) 382-3900

Regular vacuuming is only able to do so much, and over time dirt and debris will collect in the fibers of your carpet and upholstery fabrics, requiring professional cleaning. Regular, professional cleaning will help save the fibers of your carpets and upholstery and protect your investment longer.

Frequently used carpet should be professionally cleaned by a qualified technician at least annually–perhaps a little longer interval for infrequently used carpet and even sooner for carpet in homes occupied by indoor pets and/or people who have allergies or respiratory system sensitivities.

We recommend to our clients and customers to refer to the Institute of Inspection, Cleaning and Restoration Certification(IICRC) S100 Standard and Reference Guide for Professional Carpet Cleaning serves as a guideline for recommending cleaning frequencies for carpet. The IICRC considers traffic, soil rating, vacuuming schedules, spot cleaning schedules and professional interim and restorative cleaning.

A: Due to each home being unique, we offer FREE inspections. During the inspection, we get the exact measurements of the areas you would like cleaned. It also gives us the opportunity to discuss with you the potential results, as well as make sure we are prepared to address your specific concerns when our technicians arrive to perform the service.

But never fear! You are under no obligation, nor will you be subjected to high-pressure tactics.

A: If cleaned properly, no. Actually, not having your carpets cleaned will cause great damage to the carpet. It is abrasive dirt that will cause your carpets to wear out prematurely or leave unsightly worn paths. In fact, most carpet manufacturer warranties require professional hot water extraction cleaning every 12 to 24 months. If carpets quickly re-soil after a cleaning, it is usually caused by excessive residue being left behind from the cleaning agents that were used. This can be a result of either not neutralizing pre-conditioners or not properly rinsing them from the carpet. Courtesy Care goes to great lengths to do both. We use “top of the line” Truck Mounted Hot Water Extraction equipment to insure we have the power to completely remove all soil and cleaning agents that were used. We go a step further by using a rinsing agent that will neutralize any residue that may remain. This allows us to get even the most soiled carpets looking good again without fear of premature re-soiling.

A: There are many factors that come into play when determining carpet drying time. The humidity both inside and outside the home, air flow in the home, type of service used and how heavily soiled the carpet was all influence how quickly the carpet will dry after a professional carpet cleaning. On average, a cut pile carpet will typically take 6-12 hours to dry. Application of Scotchgard or odor treatments may add to drying time slightly.

A: Scotchgard is a protective barrier between the fibers and the outside world. A good illustration of how Scotchgard works is to compare it to how Teflon works in a skillet. It will repel most food and drink based spills, saving your carpet and upholstery from permanent staining. It also makes it difficult for soil to attach itself to the fibers, which means you will remove more dirt while vacuuming.

Scotchgard, however, is not “bullet-proof.” It does require standard good housekeeping practices to be effective. Standard spotting and vacuuming used in conjunction with Scotchgard protector will keep your carpets looking good and lasting longer.

A: The cleaning process and agents that Courtesy Care uses do not remove the stain resistent protection that your carpet came with. However, it will wear away with regular foot traffic grinding abrasive soil into the carpet, which breaks down the protection, leaving your carpets vulnerable to permanent staining.

Applying Scotchgard to your carpets after each cleaning will keep the level of protection up over the years and extend the life of your carpet.