water damage in help-work houses

Tackling Multi-Level Water Damage in Two Help-Work Homes in Pawhuska, OK

At Courtesy Care Cleaning & Restoration, we understand that water damage can be overwhelming. We received a call from a distressed owner of the help-work house that had been flooded due to a busted pipe and required a water damage restoration in Pawhuska, OK. The damage was extensive, affecting the entire house. In addition to this, we also handled another major water mitigation project in another nearby house with similar challenges. Here’s how we managed these critical situations step-by-step.

Home 1: Rapid Response to Extensive Water Damage

Initial Call and Assessment

When the client called us, the water had been leaking for about an hour. The entire home was affected, including six bedrooms, an office, a snack room, a laundry room, and multiple bathrooms. Both tile and carpet flooring with a concrete subfloor were soaked. We immediately dispatched our team to the site.

Step 1: Emergency Leak Repair

When we arrived, we first located the busted pipe and shut off the main water supply to stop the leak. This was important to prevent further damage and to begin the mitigation process.

Step 2: Water Extraction

We then used industrial-grade water extractors to remove standing water from all affected areas. Due to the size of the house and the extent of the flooding, this process took several hours.

Step 3: Drying and Dehumidification

After extracting the water, we set up high-powered air movers and dehumidifiers throughout the house. This equipment was essential for drying out the wet areas thoroughly and preventing mold growth.

Step 4: Carpet and Tile Cleaning

The carpets and tiles were treated with antimicrobial solutions to sanitize and prevent bacteria and mold. We carefully cleaned and dried the carpets, while the tiles were scrubbed and sanitized.

Step 5: Monitoring and Final Inspection

Over the next few days, we monitored the moisture levels in the home using specialized equipment to ensure that everything was completely dry. We also did a final inspection to make sure that all areas were secure and safe for the residents.

Home 2: Efficient Handling of Another Major Leak

Initial Call and Assessment

A few days later, we were called to another home with significant water damage. This home had four bedrooms, a living room, a dining room, and a kitchen all affected by a similar issue. Like the first home, it had tile and carpet flooring with a concrete subfloor.

Step 1: Stopping the Water Source

We quickly identified and stopped the source of the water leak. Shutting off the main water supply was again our first step to prevent further damage.

Step 2: Water Extraction

Our team quickly extracted the standing water from all the affected rooms. We used the same powerful extraction equipment to remove water efficiently.

Step 3: Drying and Dehumidification

We used our air movers and dehumidifiers to dry out the house. This was a crucial step to prevent structural damage and mold growth.

Step 4: Cleaning and Sanitizing

We treated the carpets and tiles with antimicrobial agents to ensure a clean and safe environment. Our team cleaned all surfaces thoroughly to restore the home to its pre-damage condition.

Step 5: Ongoing Monitoring and Final Inspection

We closely monitored the drying process over the following days. Once we confirmed that all areas were dry and safe, we did a final inspection to ensure the job was complete to our high standards.

Client Satisfaction

At Courtesy Care Cleaning & Restoration, client satisfaction is our top priority. Both house managers were relieved and grateful for our fast, thorough response. The first one appreciated our quick action, constant communication, and attention to detail. The second one was impressed with our efficiency and proactive approach, which prevented mold and further damage, giving them peace of mind.

Contact Courtesy Care Cleaning & Restoration

If you’re facing water damage, don’t hesitate to call us. Courtesy Care Cleaning & Restoration is here to help, 24/7. Our team of experts is ready to provide quick and thorough water mitigation services to restore your home and peace of mind. Contact us today for immediate assistance and professional service.

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Courtesy Care Cleaning & Restoration is the most comprehensive provider for damage restoration.. Call (918) 233-6477 now. We’re available around the clock!