broken pipe water damage

A Pipe Line Break Caused Flooding Damage at this Osage County Youth Shelter

At Courtesy Care Cleaning & Restoration, we pride ourselves on our quick and effective response to emergencies, especially when it comes to water damage restoration. Recently, we were called to action by the Osage County Youth Shelter in Pawhuska, Oklahoma, facing a serious situation following a catastrophic fire suppression line break.

The Challenge: Serious Situation Impacting the Youth Facility, Residents and Staff  

On a Monday afternoon, we received a distress call from a representative of the shelter. She informed us that overhead pipes or sprinklers had burst, causing extensive flooding within the facility. Water was pouring from electrical outlets, and the ceiling seemed to be on the verge of collapse. With the city scheduled to shut off the water supply and the shelter’s plumber unable to reach them, a shelter representative asked for our urgent assistance. Despite working remotely, the woman was well aware of the severity of the situation and relocated the children to a temporary shelter. Thankfully, the shelter was insured through the City, which gave us the green light to move forward with necessary actions.

Flood Havoc Causing Extensive Damage to Youth Shelter Facility

Upon arrival at the shelter on February 15, 2021, our team faced a scene of chaos and urgency. The broken fire suppression line had flooded the building, leaving more than an inch of standing water throughout. The force of the water had caused significant damage to the living room area, with water gushing onto the walls. We also observed ice formations outside the building, a stark reminder of the severity of the leak. In addition, a storage room located several feet away from the source of the leak had suffered damage to its ceilings.

Step-by-Step Restoration Process

  1. Assessment and Safety Measures: Our priority was to assess the extent of the damage while ensuring the safety of all individuals involved. We identified areas prone to electrical hazards and isolated them to prevent any potential accidents.
  2. Water Extraction: Using cutting-edge equipment, we started the process of extracting standing water from the facility. Our powerful pumps and vacuums remove water from floors and affected areas, minimizing further damage.
  3. Drying and Dehumidification: With water removed, we used industrial-grade dehumidifiers and air movers to remove excess moisture from the air and surfaces. This crucial step prevents mold growth and structural damage.
  4. Cleaning and Sanitization: Once the area was thoroughly dried, we moved on with the cleaning and sanitization process. This involved disinfecting surfaces, removing debris, and restoring the shelter to its pre-damage condition.
  5. Restoration and Repairs: Finally, we focused on restoring any damaged structures or components within the facility. From repairing ceilings to tackling any electrical issues, our team ensured the shelter was safe and functional once again.

Satisfied Youth Facility Staff Members and Residents

Through careful planning, quick action, and strong dedication, Courtesy Care Cleaning & Restoration managed to restore the Osage County Youth Shelter from the brink of devastation caused by water damage. Our approach minimized disruption, enabling the shelter to continue supporting the community’s youth. We’re thrilled to receive positive feedback from both shelter representatives and residents, expressing gratitude for our quick response and effective restoratio. This reinforces our dedication to delivering top-notch service and making a positive difference in people’s lives affected by water damage.

Reach Out to Courtesy Care Cleaning & Restoration to Handle Fire and Water Damage Emergencies

At Courtesy Care Cleaning & Restoration, our team with over 40 years of experience in the industry can make a reliable partner in times of crises! Our experts are available 24/7 for damage emergencies, ensuring fast and reliable response when you need it most. Just give us a call at (918) 233-6477 or fill out a contact form online

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