Courtesy Care Cleaning was formed in Bartlesville, Oklahoma in 1981 by Allen and Suzanne Birk. Starting out in the family garage, Courtesy Care primarily did janitorial work for companies such as K-Mart and Wal-Mart. In 1997, the company exploded into the carpet cleaning and water damage restoration industries with the purchase of its first Truck-Mounted Hot Water Extraction machine and moved into the building at 1201 SE Adams Blvd. in Bartlesville, OK.
In 1999, Courtesy Care expanded to include the indoor air quality (IAQ) field and added air duct cleaning to the company’s extensive list of services. Starting out with the Roto-Mate system, it was soon found to be inadequate for the company’s high standards. After a long search, Courtesy Care discovered the powerful Biltwell Air Duct Cleaning System manufactured in Edmonton, Canada and added it to their arsenal of air-duct cleaning tools.
In 2002, company employees underwent extensive training in mold abatement to offer yet another answer to the important health concerns of their clients. Our mold remediation services are from trained and certified technicians who take great care to rid your home or business of all mold contaminants.
Wanting to simplify, Allen decided to suspend smaller services such as carpet cleaning, hard surface floor cleaning, dryer vents, and upholstery cleaning. He wanted to focus on a few specialized services such as water and fire restoration, mold remediation, air duct cleaning, and area rug cleaning. This allows the team to focus on training and the quality of those services so that we can provide top-notch service to our clients. This has been an exciting journey of change, improvement, and reaching new heights, both professionally and as a team!
“Great communications and great service. They cleaned some very expensive Oriental rugs and their work is exceptional. Great price for the service. Highly recommended.”
“I called at 6:30 in the morning when we noticed a pipe burst in our wall. Rachel answered and had a crew our to our house within the hour! It took awhile to get the house dry from the SEVERAL inches of water, but they checked in with us regularly, helped us a lot with insurance and made sure our house was completely ready for us to come back. Definitely recommend!”
“WOW! Courtesy Care was simply heaven sent! Integrity beyond expectation! To say they were prompt, thorough, professional, knowledgeable, tidy, and responsive would simply be understatements! Having had several bad, & one horrific experience with contractors to eliminate multiple areas of water intrusion, & resultant mold in our home, & crawlspace, I prayed for a different experience; a company who would do what they said they would, and do it with professionalism. Was so very thankful to find this in Courtesy Care! Jason listened with focus, & caring as I explained all that our second mold inspector had recommended to mitigate these problems.
Jason offered suggestions from his own experience as well, but always deferred to my preferences. Due to health issues with some of our family, I explained the strictness with which the protocol needed to be performed, as well as for the use of gentler products. And with strictness & ‘cleaner’ products they did, all as if it was their absolute pleasure! Every member of the crew was polite, always patient to answer questions, & locked up tightly every evening. Fairness was apparent in all of the charges, and each crew member performed little extras that made the sting of paying for this not-so-fun expense less painful. To go on might make you suspicious that I’ve received some kickbacks, but have to say that the pleasant and helpful office staff kept me in the loop, and were divine to work with as well! Courtesy Care is a model of PERFECT Customer Service! Most importantly, the results of their work made our home healthy for all!”
“We are preparing our house for sale, and the first leg of cleaning was completed by Courtsey Care Tech Chris today. He came in to clean our air ducts for our central heat and air system. I was very comfortable having him in my home. He was extremely informative with every step of the process. (I’m one of those people that likes to know how things work. Chris had no problem explaining every detail.) After he was finished and turned our AC back on it seemed almost chilly in under 10 mins. During the (almost 4 hour) process the house was open to the 87° temp from outside. So, starting with a warm house to chilly in under 10 mins…….. Very Impressive. A noticeable difference almost immediately. I look forward to having Courtsey Care come out and clean our carpets this coming Friday! Courtesy Care is not just for restorations… They can help maintain your home as well.”
Please contact us by filling out the form below or give us a call at (877) 382-3900.
